Contact Us
Whether you've spotted an outdated bonus figure, want to ask about how we rank casinos, or just have a general question about playing online in the US, this is the right place to start. We read every message that comes in, though as an independent review site we can't act on your behalf with a casino operator, resolve account disputes, or process withdrawals — those requests go directly to the casino in question.
What we can help with
- Corrections or updates to bonus terms, offers, or ratings shown on the site
- Questions about how we research and rate operators such as Raging Bull, Uptown Aces or Ignition
- Feedback on a review, comparison table, or guide you've read here
- General queries about how free spins no deposit offers, wagering requirements or licensing work in the US
- Suggestions for casinos or topics you'd like us to cover
What we can't help with
We don't operate any casino listed on this site, so we're unable to:
- Process deposits, withdrawals or account verification (KYC) — that sits with the casino's own support team
- Cancel or dispute a bonus you've already claimed
- Access or change your account details on any operator's site
- Guarantee the outcome of any bet, spin or hand — no site can do that
For account-specific issues, the fastest route is always the live chat or support email listed directly on the casino's own website.
Before you write in: check if it's already answered
A lot of questions we receive are covered elsewhere on the site. It's worth a quick look first:
- If your question is about gambling limits, self-exclusion or where to find support, see our Responsible Gambling page for tools and national organisations that can help.
- If you're asking how this site operates, what "editorial rating" means, or how we're funded, that's covered on our About Us page.
- Questions about how we use data, cookies, or the legal basis of this site are answered in our Terms and Conditions.
- If you're looking specifically at options for players outside standard US-licensed platforms, our Non Gamstop Casinos UK 2026 guide may be more relevant, though note it's aimed at a UK audience rather than the US market.
A note on free spins no deposit offers
Since this is the area readers ask about most, a quick clarification before you reach out: free spins no deposit promotions let you try slot games without risking your own money first, but they always come with conditions attached — wagering requirements, maximum withdrawal caps, eligible games and expiry windows are the most common. None of the offers shown on this site, including Raging Bull's welcome package or Free Spins' Gorilla Slot promotion, are "risk-free profit." They're a way to sample a casino before committing your own funds, and the fine print on the operator's own site always overrides anything summarised here. If a term looks unclear, ask the casino's support team directly — they hold the current, binding version of it, not us.
Licensing, eligibility and responsible play
We can point you toward general information, but we can't confirm your personal eligibility to gamble online. That depends on your state of residence, since online casino legality in the US varies by jurisdiction, and on you being physically located within a state where real-money online gambling is permitted. Players must also meet the applicable minimum gambling age, which is 21 in many states though some gambling activities have different age thresholds. If you're ever unsure whether a specific site is licensed to operate where you live, check the operator's own licensing information directly, and if gambling is starting to feel like a problem rather than entertainment, our Responsible Gambling page lists deposit limits, self-exclusion options and support services worth looking at before you continue playing.
Response times and what to include
We aim to reply as quickly as we reasonably can, though as a small editorial team we don't offer guaranteed response windows or 24/7 support — that's a feature of the casinos we review, not of us. To help us answer faster, it's worth including:
- The specific page or casino your question relates to
- What you've already checked (the operator's site, our review, the T&Cs page)
- Whether your question is about content accuracy, site functionality, or something else
Getting in touch
Once you've confirmed your question isn't already answered on the pages above, send it through and we'll get back to you. If it turns out to be something only the casino operator can resolve — an account issue, a bonus dispute, a withdrawal delay — we'll say so plainly rather than leave you waiting on an answer we can't give.